Welcome to Alexandra Surgery
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TELEPHONE LINE BREAKDOWN - 04.08.2022
Our telephone lines have been disrupted this morning. 😠
We have called the telephone company urgently. 🚧
While the engineers are looking into the problem, you may continue to use our variety of online services (eConsult, NHS App, Patient Access, my GP). 💻📱
You may also email us or come to the reception.
We are sorry for the inconvenience. 🙇♀️🙇♂️
Note: For a life threatening condition, please do not wait to get through on the phone - Call 999. 🚑
Dr Athee and team
REPEAT PRESCRIPTION POLICY UPDATE - 01.08.2022
We ask you to give us 3 working days’ notice for your repeat prescriptions.
In other words, please request your regular medication 3 weekdays before you need it.
This applies to orders online and using the computer printout slip.
We do not take prescription requests over the phone.
General Practice appointments out of hours
We thank all of you (more than 400!) who responded to our earlier survey.
This is a version from the NCL CCG. Click on the above link to view.
UK Health Security Agency has detected Poliomyelitis virus in the sewers of North London.
What does that mean?
1. People infected with Poliomyelitis virus can pass it on in their faeces (poo), or by sneezing/ coughing.
2. Some places use a Poliomyelitis vaccine that is a live virus and given by mouth, so a small amount can appear in the faeces (poo).
How serious is Poliomyelitis?
Some people will get away with a mild illness.
Severe cases however may end up with paralysis (myelitis = inflammation of the spinal cord), and may be unable to breathe.
Before we had modern ITUs, these cases had to be kept alive by lying in a box called an "Iron Lung".
Read about the Iron Lung and see pictures
Is there any danger to people in North London?
UK HSA is not aware of any cases of severe Poliomyelitis in the region.
On the other hand, the tests suggest some people with the virus are spreading it to others.
Children are offered vaccination with Poliomyelitis vaccine (a different one, given by injection) starting when they are 8 weeks old. However the percentage of children getting the vaccine has fallen in recent years. That means a higher chance that the virus can spread and infect others.
What can I do?
If you or your child missed the vaccines in infancy, you can now pick up where you left off.
Simply ask GP reception to book an appointment with the nurse.
Updating your health records
We are sending messages to a number of our patients (including parents of children registered here), to update their health records.
Of course, if you did not receive a text, but wish to give us new information - for example your recent weight, or that you have give up smoking - please feel free to send by email or eConsult.
- We have a growing team of multi professionals - some you may book with directly, others you may be referred by the GP or nurse.
Check them out in 'Our Team'. (scroll to the bottom of this page)
Our staff speak several languages - please ask.
We can arrange translation in these languages:
TELEPHONE: 020 8888 2518
Our new unified number from 17 December 2021. Our new phones are able to transfer your call to another extension when the line is busy.
How this has helped -
See report of HealthWatch Haringey GP Stocktake, November 2021 to January 2022:
EMERGENCIES, PEOPLE WITH DISABILITY, THE ELDERLY AND CHILDREN:
The number ending 0492 will be assigned to a back office. It will be used for emergency referrals for example from NHS 111.
It may also take occasional calls from people with disability, the elderly or children. An administrator will take a message and pass on.
CONTACT US ONLINE
Online services may help when it is difficult to come to the surgery. Your log in details are reserved for you, please reclaim your ID and passwords.
You can request repeat prescriptions, see your blood test results, via Patient Access , myGP App, or NHS App.
https://www.patientaccess.com/ https://www.mygp.com/ https://www.nhs.uk/nhs-app/
YOU MAY ACCESS HEALTH ADVICE, REQUEST TELEPHONE CONSULTATION, REPEAT PRESCRIPTION, CERTIFICATE, BY eCONSULT.
ONLINE SERVICE AVAILABLE EVERY WORKING DAY.
CLICK RED BUTTON TO GET STARTED.
Visit us on Facebook https://www.facebook.com/alexandrasurgery.co.uk
Follow us on Twitter https://twitter.com/AlexandraSurg
Please follow the links at the bottom of this page for detailed information.
(Site updated 04/08/2022)