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Welcome to Alexandra Surgery

-ü   For other languages, click [Translate this page] in the right upper hand corner. (works in Google Chrome)

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NHS STAFF ON STRIKE

We are aware that hospital services are disrupted by junior doctors going on strike.

The team at Alexandra Surgery does not include junior doctors and will continue to look after our patients normally.

For updated information about our team please see our leaflet https://online.fliphtml5.com/devtm/awsn/

We understand this can be a difficult time. Please do not go to A&E departments unless you have a serious condition.

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YOU MAY ACCESS HEALTH ADVICE, REQUEST TELEPHONE CONSULTATION, REPEAT PRESCRIPTION, CERTIFICATE, BY eCONSULT.
ONLINE SERVICE AVAILABLE EVERY WORKING DAY.

CLICK RED BUTTON TO GET STARTED.

APPOINTMENTS IN THE EVENINGS, ON WEEKENDS AND BANK HOLIDAYS

Appointment with GP or Nurse - at GP Hub.

How to book appointment:
Call 0300 053 9499 

PRACTICE INFORMATION LEAFLET

NEW MEDICATIONS PENDING APPROVAL - PLEASE SEE WHAT'S NEW

REPEAT PRESCRIPTION POLICY UPDATE - 01.08.2022

We ask you to give us 3 working days’ notice for your repeat prescriptions.

In other words, please request your regular medication 3 weekdays before you need it.

This applies to orders online and using the computer printout slip.

We do not take prescription requests over the phone.

Updating your health records

We are sending messages to a number of our patients (including parents of children registered here), to update their health records.

Of course, if you did not receive a text, but wish to give us new information - for example your recent weight, or that you have give up smoking - please feel free to send by email or eConsult.

Thank you.

GETTING BIGGER! 

- We have a growing team of multi professionals - some you may book with directly, others you may be referred by the GP or nurse.

Check them out in 'Our Team'. (scroll to the bottom of this page)

Our staff speak several languages - please ask.

We can arrange translation in these languages:

Contact us:

TELEPHONE:  020 8888 2518

Our new unified number from 17 December 2021. Our new phones are able to transfer your call to another extension when the line is busy.

How this has helped -
See report of HealthWatch Haringey GP Stocktake, November 2021 to January 2022:

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EMERGENCIES, PEOPLE WITH DISABILITY, THE ELDERLY AND CHILDREN:

The number ending 0492 will be assigned to a back office. It will be used for emergency referrals for example from NHS 111.
It may also take occasional calls from people with disability, the elderly or children. An administrator will take a message and pass on.

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CONTACT US ONLINE

Online services may help when it is difficult to come to the surgery. Your log in details are reserved for you, please reclaim your ID and passwords.

You can request repeat prescriptions, see your blood test results, via Patient Access , myGP App, or NHS App.

https://www.patientaccess.com/         https://www.mygp.com/                  https://www.nhs.uk/nhs-app/ 

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YOU MAY ACCESS HEALTH ADVICE, REQUEST TELEPHONE CONSULTATION, REPEAT PRESCRIPTION, CERTIFICATE, BY eCONSULT.
ONLINE SERVICE AVAILABLE EVERY WORKING DAY.

CLICK RED BUTTON TO GET STARTED.

Visit us on Facebook https://www.facebook.com/alexandrasurgery.co.uk

Follow us on Twitter https://twitter.com/AlexandraSurg