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Welcome to Alexandra Surgery

   For other languages, click [Translate this page] in the right upper hand corner. (works in Google Chrome)

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NHS 75

 


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Register online 

Follow the link below

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 Register with Alexandra Surgery (London N22)

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If you prefer to register with paper forms, please look up the top menu bar, select 'New Patients'.

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Early May bank holiday 

Spring Bank Holiday opening hours 2024

Spring Bank Holiday opening 2024


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Communications sent on behalf of Advanced and NHS England:

We understand that some of our patients may have encountered difficulties viewing certain documents (e.g. letters from the hospital) due to a software problem. We sincerely apologise for any inconvenience this may have caused. We are pleased to inform you that this issue has been resolved for new documents being added onto the system. It may take up to a month for older documents to become visible.

 

Your GP team will have been able to access the letters so your care will not have been affected during this time.

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Wednesday 3 April.

We have been made aware of a network outage which may affect our telecommunications.

Please bear with us.

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One hour forward

Remember the clocks go forward by one hour during the night of Saturday 30 March to Sunday 31 March 2024 !

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AS blood test poster 20240330

Download a copy:

Your blood test - Alexandra Surgery

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05/03/2024

NHS App delay

We have been made aware that there is some delay in using the NHS App.

The advice is to be patient and try again in a few minutes.

However, if you are unable to gain access and need a prescription soon, please contact GP reception. 

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ONLINE ACCESS TO YOUR MEDICAL RECORDS

From November 2023, the NHS allow most people to see their GP records online.

The first time you will need to register an account for security.

You will be able to see your test results, and also comments made by your doctor.

For a demonstration of how to check test results, please go to the secion Referrals, Blood tests, X-rays.

https://www.alexandrasurgery.com/info_form.aspx?p=16

Online access_test results

Online access_when on holidayOnline access_website guide

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Bespoke F and F Test

Over the next few weeks we will roll out a an NHS survey to our patients to measure how we are doing.

This may be offered to you as a paper printout form, or you can use a web link to access the questionnaire yourself:

https://www.surveymonkey.co.uk/r/PS58X2G

This is how it will look like:

FandF test flow 1

FandF test flow 2

We hope you will make use of the opportunity!

Thank you.

18.05.2023


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YOU MAY ACCESS HEALTH ADVICE, REQUEST TELEPHONE CONSULTATION, REPEAT PRESCRIPTION, CERTIFICATE, BY eCONSULT.
ONLINE SERVICE AVAILABLE EVERY WORKING DAY.

CLICK RED BUTTON TO GET STARTED.

Consult online


PRACTICE INFORMATION LEAFLET

Practice leaflet 2023-12 version


APPOINTMENTS IN THE EVENINGS, ON WEEKENDS AND BANK HOLIDAYS

Appointment with GP or Nurse - at GP Hub.


How to book appointment:

Call 0330 053 9499 


NEW MEDICATIONS PENDING APPROVAL - PLEASE SEE WHAT'S NEW

REPEAT PRESCRIPTION POLICY UPDATE - 01.08.2022

tablets

We ask you to give us 3 working days’ notice for your repeat prescriptions, if requested using NHS log in, NHS App, Patient Online Access, or MyGP.

In other words, please request your regular medication 3 weekdays before you need it.

If you request using other methods, please allow extra time - up to one week. 

This is because the requests do not go into the doctors' in-box directly, and our receptionists need to re-send through the computer system.

This applies to the computer printout slip, any handwritten or typed notes, and email. Requests via your pharmacist can also take up to one week.

In general, we do not take prescription requests over the phone.


Updating your health records

We are sending messages to a number of our patients (including parents of children registered here), to update their health records.

Of course, if you did not receive a text, but wish to give us new information - for example your recent weight, or that you have give up smoking - please feel free to send by email or eConsult.

Thank you.


GETTING BIGGER! 

- We have a growing team of multi professionals - some you may book with directly, others you may be referred by the GP or nurse.

Check them out in 'Our Team'. (scroll to the bottom of this page)



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Our staff speak several languages - please ask.

We can arrange translation in these languages:

Language Line 1Language Line 2


Contact us:

TELEPHONE:  020 8888 2518

Our new unified number from 17 December 2021. Our new phones are able to transfer your call to another extension when the line is busy.

How this has helped -
See report of HealthWatch Haringey GP Stocktake, November 2021 to January 2022:

Healthwatch GP stocktake   

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EMERGENCIES, PEOPLE WITH DISABILITY, THE ELDERLY AND CHILDREN:

The number ending 0492 will be assigned to a back office. It will be used for emergency referrals for example from NHS 111.
It may also take occasional calls from people with disability, the elderly or children. An administrator will take a message and pass on.

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CONTACT US ONLINE

Online services may help when it is difficult to come to the surgery. Your log in details are reserved for you, please reclaim your ID and passwords.

You can request repeat prescriptions, see your blood test results, via Patient Access , myGP App, or NHS App.

online access                                 myGP logo                                              NHS App

https://www.patientaccess.com/         https://www.mygp.com/                  https://www.nhs.uk/nhs-app/ 

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YOU MAY ACCESS HEALTH ADVICE, REQUEST TELEPHONE CONSULTATION, REPEAT PRESCRIPTION, CERTIFICATE, BY eCONSULT.
ONLINE SERVICE AVAILABLE EVERY WORKING DAY.

CLICK RED BUTTON TO GET STARTED.

Consult online


 https://www.facebook.com/alexandrasurgery.co.uk


 https://twitter.com/AlexandraSurg

 



(Site updated 21/05/2024)
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