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Welcome to Alexandra Surgery

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INFLUENZA VACCINE (FLU JAB) IS IN STOCK.

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Who can get it free of charge? 

People eligible for flu vaccine (means they can get it free of charge)

www.gov.uk/government/publications/flu-vaccines-for-the-current-season/flu-vaccines-for-the-2023-to-2024-season

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TELEPHONES NOT WORKING 18.09.2023 

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We are sorry to let you know that our telephones are out of order this morning.

The engineers have been alerted to investigate and repair urgently.

In the meantime, you may contact us by eConsult, or come to the surgery reception.

We are frustrated and disappointed, as you must be too, as we have upgraded the system just this summer.

Thank you for putting up with the inconvenience.

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Dr Athee and team

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Bespoke F and F Test

Over the next few weeks we will roll out a an NHS survey to our patients to measure how we are doing.

This may be offered to you as a paper printout form, or you can use a web link to access the questionnaire yourself:

https://www.surveymonkey.co.uk/r/PS58X2G

This is how it will look like:

We hope you will make use of the opportunity!

Thank you.

18.05.2023

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YOU MAY ACCESS HEALTH ADVICE, REQUEST TELEPHONE CONSULTATION, REPEAT PRESCRIPTION, CERTIFICATE, BY eCONSULT.
ONLINE SERVICE AVAILABLE EVERY WORKING DAY.

CLICK RED BUTTON TO GET STARTED.

APPOINTMENTS IN THE EVENINGS, ON WEEKENDS AND BANK HOLIDAYS

Appointment with GP or Nurse - at GP Hub.

How to book appointment:
Call 0330 053 9499 

PRACTICE INFORMATION LEAFLET

NEW MEDICATIONS PENDING APPROVAL - PLEASE SEE WHAT'S NEW

REPEAT PRESCRIPTION POLICY UPDATE - 01.08.2022

We ask you to give us 3 working days’ notice for your repeat prescriptions.

In other words, please request your regular medication 3 weekdays before you need it.

This applies to orders online and using the computer printout slip.

We do not take prescription requests over the phone.

Updating your health records

We are sending messages to a number of our patients (including parents of children registered here), to update their health records.

Of course, if you did not receive a text, but wish to give us new information - for example your recent weight, or that you have give up smoking - please feel free to send by email or eConsult.

Thank you.

GETTING BIGGER! 

- We have a growing team of multi professionals - some you may book with directly, others you may be referred by the GP or nurse.

Check them out in 'Our Team'. (scroll to the bottom of this page)

Our staff speak several languages - please ask.

We can arrange translation in these languages:

Contact us:

TELEPHONE:  020 8888 2518

Our new unified number from 17 December 2021. Our new phones are able to transfer your call to another extension when the line is busy.

How this has helped -
See report of HealthWatch Haringey GP Stocktake, November 2021 to January 2022:

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EMERGENCIES, PEOPLE WITH DISABILITY, THE ELDERLY AND CHILDREN:

The number ending 0492 will be assigned to a back office. It will be used for emergency referrals for example from NHS 111.
It may also take occasional calls from people with disability, the elderly or children. An administrator will take a message and pass on.

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CONTACT US ONLINE

Online services may help when it is difficult to come to the surgery. Your log in details are reserved for you, please reclaim your ID and passwords.

You can request repeat prescriptions, see your blood test results, via Patient Access , myGP App, or NHS App.

https://www.patientaccess.com/         https://www.mygp.com/                  https://www.nhs.uk/nhs-app/ 

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YOU MAY ACCESS HEALTH ADVICE, REQUEST TELEPHONE CONSULTATION, REPEAT PRESCRIPTION, CERTIFICATE, BY eCONSULT.
ONLINE SERVICE AVAILABLE EVERY WORKING DAY.

CLICK RED BUTTON TO GET STARTED.

Visit us on Facebook https://www.facebook.com/alexandrasurgery.co.uk

Follow us on Twitter https://twitter.com/AlexandraSurg